Terms and Conditions

Terms and conditions of RODA Caravan s.r.o. rental

  • A driver older than 23 years with a driving license group B with at least 3 years of driving experience – same conditions applies for other drivers stated in the contract
  • Two identification documents are required
  • The shortest rental period in season B and C is 3 days (limited mileage) and in season A is 7 days (unlimited mileage)

Reservation

  • After sending the order, the customer will receive the contract proposal and pro-forma invoice by e-mail within three working days (payment of a reservation fee of 30% of the total rental price or the full amount)
  • The signed and scanned contract is sent by the lessee to the lessor by email
  • If the reservation fee is not paid within the invoice due date, the reservation expires
  • The remaining balance of the rental must be paid within 30 days prior to the start of the rental

Rentals and security deposit

  • According to the valid price list on the website of RODA Caravan s.r.o.
  • We charge a handling fee of 1300 CZK including VAT for rent shorter than 7 days
  • Refundable deposit of 25,000 CZK is payable on the day of campervan handover

Cancellation Policy

  • Contract withdrawal by the customer:
    • 30 or more days before the start of the rental – 30% of the total rent agreed
    • 30 to 11 days before the start of the rental – 50% of the total rent agreed
    • less than 11 days – 1000% of the total rent agreed

Handover and return of the campervan

  • A clean campervan is handed over on the first day of the rental with a fully refuelled tank as per the protocol of handover
  • The campervan returns clean on the last day of the rental with a fully refuelled tank as per the protocol of handover
  • Necessary to empty the waste tank and chemical toilet before returning
  • Campervan handover is possible from 07:30 to 10:00 unless agreed differently
  • Campervan return is possible from 16:30 to 19:00 unless agreed differently

Other terms of use

  • No smoking, use of candles, sparklers, etc.
  • Transporting pets and other animals is prohibited
  • Use of the campervan exclusively on the road
  • In accordance with applicable legislation
  • No campervan modification is allowed
  • Use of the car for business purposes and towing other means of transport is prohibited
  • The company, in order to reduce the risk of vehicle theft and prevent damage to property and health, monitors the movement and speed of the vehicle during the rental period via a GPS locator. The customer is not authorized to interfere with this system in any way or influence its operation, particularly by turning it off, removing it, etc.

Fines and sanctions

  • Lessees will be charged the following contractual penalties:
  • loss of keys, vehicle registration certificate, vehicle registration certificate, green card, service book – 6,500 CZK for each item
  • grossly contaminated car – 5,000 CZK plus any compensation for damages if it exceeds the contractual penalty
  • late return of the campervan – standard rent rate per day plus contractual penalty of 3,500 CZK for every extra 24 hours beyond the agreed rent
  • contractual penalty of 3,000 CZK if the campervan was driven by a driver other than that stated in the contract
  • non-emptying of the waste tank and chemical toilet is subject to a contractual penalty of 1.500, – CZK
  • and others specified in the rental contract

One-time payment for additional services (optional)

1. Regular interior cleaning after return (1 000 CZK +15%VAT):

  • cleaning of normal pollution inside the car (does not apply to gross pollution, emptying the waste tank and chemical toilet)

2. Campervan exterior wash after return (1 000 CZK +15%VAT):

  • hand campervan wash